Support

It Only Starts When We Ship

Your solutions deserve proactive support, monitoring and management

All digital solutions need care and feeding.  Whether it’s providing reliable infrastructure, handling ongoing technical maintenance, adding new features or troubleshooting minor technical issues Mercury has you covered.

Our support professionals can help you with the maintenance and growth of your online presence while you focus on other aspects of your business.  We will work with you to ensure that your digital solutions are running at their best, evolving with your needs and producing actionable information.

  • Robust Infrastructure
  • Technical Administration
  • Dedicated Managers
  • Issue Tracking
  • Experienced Creative and Technical Staff
  • Usage and Activity Statistics
  • Health Monitoring
  • Fidelity Checks, Hygiene and Updates
  • Ongoing Strategy Planning
  • Upgrades, Patches and Renewals